Tenant

  • RENTING A HOME IN NSW

    When you rent a home in NSW and become a 'renter' or a 'tenant', knowing your rights and responsibilities will help you avoid or resolve differences you may have with your landlord, real estate agent, house-mates or neighbours.

    At the start of every tenancy, you should be given a copy of the New tenant checklist by your landlord or agent.

    In this section, you will find information to help you understand what the tenancy laws in NSW mean for you, at the beginning, middle or end of a tenancy.

    Starting a tenancy
    During a tenancy
    Ending a tenancy

    NSW Fair Trading

    Tenancy Information
    Tel: 13 32 20
    TTY 1300 723 404

    Aboriginal Tenancy Information
    Tel: 13 32 20 Toll free 1800 500 330
    TTY 1300 723 404

    Rental Bond Information
    Tel: 13 32 20
    TTY 1300 723 404

    Consumer, Trader and Tenancy Tribunal
    Tel: 1300 135 399

    Property management agreements and problems with real estate agents
    Tel: 9895 0297 Toll free 1800 625 963

    Other services

    Australian Property Institute – NSW Division
    Tel: 9299 1811

    Department of Housing
    Tel: 13 15 71
    www.housing.nsw.gov.au

    Property Owners Association of NSW
    Tel: 9363 3949
    www.poansw.com.au

    Real Estate Institute of NSW
    Tel: 9264 2343
    www.reinsw.com.au

    Tenants Advice and Advocacy Services
    Tenants Union Hotline Tel: 1800 251 101
    www.tenants.org.au

© State of New South Wales through the Office of Fair Trading
This information applies to tenancies in NSW. Please consult your state authorities for other states